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Many times we don’t think of a hospital as being a place for hospitality but smart managers and owners know that clients can’t judge our medical skills – only how they and their pets were treated. Great service experiences are few and far between for any of us these days. Learning to give our clients a WOW experience will increase compliance, grow our revenue, make our practice more fun to work in and create a fanbase that is a sales force for referrals. Learn hospitality skills from someone certified in customer service who has trained more than 9,000 students to give over-the-top care to their clients.
You’re a successful veterinarian and practice owner. You’ve spent years reading lab results, performing physical exams, diagnosing, and prescribing. But do you know how to read the results of your practice financials and diagnosing problem areas before considering a sale? This one hour session will give practice owners an ‘under the hood’ look at ways a corporate consolidator may view their practice and what influences their decision to buy and the valuation or offer price placed upon it. We will touch on the private equity markets that are influenced by macroeconomics of the world, and how that also influences peeks and valleys in corporate buying cycles. Will there be another ‘bubble’ like we saw in 2021? Lastly, we will cover the myriad of ways to structure a sale (cash, topco stock, joint venture, earn-outs, seller notes, and more) so that you will have a better understanding of what makes the most sense for you, at your age or stage of career.
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